Surgery Practice Operations Lead

Faculty Physicians Inc.; Baltimore (MD); On-site; USD 52,000 - 76,000; Full time

Job summary

Faculty Physicians Inc. in Baltimore, MD is seeking a supervisor for the UMPB Professional Building front desk operations.

You will supervise front desk staff, monitor performance, and ensure efficient patient flow while maintaining high service standards at the site. You will collaborate with departmental leadership, manage vendor relations for supplies, and contribute to cost containment and compliance with payer requirements for referrals and preauthorizations.

Qualifications

• High school diploma or GED preferred.
• 3–5 years medical office experience.
• 2+ years supervisory experience in healthcare.
• Knowledge of payer referrals and preauthorization.

Responsibilities

• Supervise and evaluate front desk operations.
• Monitor subordinates and track performance.
• Develop cost-saving measures aligned with financial targets.
• Ensure patient satisfaction and service quality on-site.

Skills

Front desk operations

Supervisory experience

Healthcare operations

GE/EPIC systems

Education

High school diploma or GED

Tools

GE/EPIC systems

Job description

Faculty Physicians Inc. in Baltimore, MD is seeking a supervisor for the UMPB Professional Building front desk operations.

You will supervise front desk staff, monitor performance, and ensure efficient patient flow while maintaining high service standards at the site. You will collaborate with departmental leadership, manage vendor relations for supplies, and contribute to cost containment and compliance with payer requirements for referrals and preauthorizations.