Pediatric Scheduling Specialist — Patient Care Focus

HSHS St. Vincent Hospital; Green Bay (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

PTO (Paid Time Off)

Education assistance

Retirement benefits

Job summary

HSHS St. Vincent Hospital in Green Bay, Wisconsin is seeking a Scheduler to support the Pediatric Hematology/Oncology unit. You will assist with appointment check-in, collect co-pays and deductibles at the point of service, and help ensure smooth patient flow in a compassionate, patient-centered environment.

The role emphasizes accuracy, helpful communication, and teamwork with the care team to support high-quality outcomes for children and families.

Qualifications

• High School Diploma or GED is required.
• 1-year experience in customer service and general clerical/office procedures is required.
• 1-year healthcare experience is preferred.
• Knowledge of medical terminology is preferred.

Responsibilities

• Assist with appointment check-in and collect co-pay and deductibles at point of service.
• Support Pediatrics Department operations and patient flow.
• Coordinate with billing to ensure smooth payment processing at check-in.

Skills

Customer service

Clerical/office procedures

Healthcare experience

Medical terminology knowledge

Education

High School Diploma or GED

Job description

HSHS St. Vincent Hospital in Green Bay, Wisconsin is seeking a Scheduler to support the Pediatric Hematology/Oncology unit. You will assist with appointment check-in, collect co-pays and deductibles at the point of service, and help ensure smooth patient flow in a compassionate, patient-centered environment.

The role emphasizes accuracy, helpful communication, and teamwork with the care team to support high-quality outcomes for children and families.