Pediatric Primary Care: Patient Services Specialist II

Nemours-Children; Winter Haven (FL); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive base pay

Incentive compensation

Comprehensive benefits

Job summary

Nemours is seeking a Patient Services Specialist II (Primary Care, Winter Haven) in Winter Haven, FL. This full-time role supports registration, scheduling, and patient communications within a kid-friendly pediatric primary care setting.

Responsibilities include phone triage, data entry, paperwork coordination, insurance verification, and billing support. Requires strong customer service and healthcare experience; travel to other locations may be needed.

Qualifications

• High School Diploma required.
• Specialized training beyond high school.
• 1–3 years' experience preferred.
• Customer Service and Healthcare experience preferred.
• Medical Office/Call Center experience preferred.
• Travel to other primary care locations as needed for coverage.

Responsibilities

• Answer phone lines promptly and courteously.

Skills

Customer service

Healthcare experience

Medical office / Call center

Travel allowed

Education

High School Diploma

Specialized training beyond high school

Job description

Nemours is seeking a Patient Services Specialist II (Primary Care, Winter Haven) in Winter Haven, FL. This full-time role supports registration, scheduling, and patient communications within a kid-friendly pediatric primary care setting.

Responsibilities include phone triage, data entry, paperwork coordination, insurance verification, and billing support. Requires strong customer service and healthcare experience; travel to other locations may be needed.