Pediatric Practice Operations Leader

Bliss Speech and Hearing Services; Dallas (TX); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Bliss Speech and Hearing Services is seeking an experienced Practice Manager to lead our administrative team and own daily practice operations. You will oversee patient intake, scheduling, insurance authorizations, and billing, ensuring families receive excellent service and clinicians have strong support.

You will supervise front office and billing staff, optimize workflows, and coordinate with leadership on staffing and growth.

Formación

• 3–5 years in healthcare office or practice operations with staff supervision.
• Experience in pediatric healthcare settings (speech/OT/PT preferred).
• Strong knowledge of insurance verification, authorizations, billing, AR, and collections.
• Experience scheduling across multiple providers and recurring appointments.
• Proven ability to improve workflows and hold a team accountable.
• Proficiency with EHRs, practice management software, spreadsheets, and reporting.

Responsabilidades

• Lead administrative team: supervise, train, coach front office and billing staff.
• Manage patient intake and access from first contact to care start.
• Oversee therapist scheduling, waitlists, cancellations, and recurring appointments.
• Verify benefits and track authorizations; ensure renewals on time.
• Oversee billing and collections; address denials and aging receivables.
• Provide operational reporting with insights and actions.
• Develop workflows and standardize procedures across intake, scheduling, billing.
• Maintain a welcoming family experience and clear financial communications.
• Coordinate practice operations with leadership and staff policies.

Conocimientos

Healthcare office operations

Staff supervision

Pediatric healthcare knowledge

Insurance verification

Authorization management

Medical billing

Accounts receivable

Scheduling management

EHR / practice management software

Process improvement

Descripción del empleo

Bliss Speech and Hearing Services is seeking an experienced Practice Manager to lead our administrative team and own daily practice operations. You will oversee patient intake, scheduling, insurance authorizations, and billing, ensuring families receive excellent service and clinicians have strong support.

You will supervise front office and billing staff, optimize workflows, and coordinate with leadership on staffing and growth.