Pediatric Patient Services Coordinator (No Weekends)

Blue Cloud Pediatric Surgery Centers (trading as Blue Cloud); Murrells Inlet (SC); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

401(k) retirement plan with matching

No on-call, no weekend shifts, no hol­

Job summary

Blue Cloud Pediatric Surgery Centers seeks a Patient Service Coordinator to be the first contact for patients and families at our Murrells Inlet ASC location. You will handle registration, scheduling, insurance verification, and documentation to ensure a smooth patient journey from check-in to discharge.

You will collaborate with physicians, nurses, and administrative staff to maintain accurate records, verify eligibility, collect copays, and support a positive, welcoming environment in a

Qualifications

• High school diploma or equivalent required.
• One to three years of customer service experience in a high-volume medical, dental, or healthcare office environment preferred.
• Strong critical thinking, problem-solving, and analytical skills with the ability to manage multiple priorities effectively.
• Excellent verbal and written communication skills with a professional and patient-focused approach.
• Proficiency in Microsoft Office applications, including Word, Excel, and other office technology systems.

Responsibilities

• Serve as the primary front desk representative and first point of contact for patients, families, and visitors.
• Deliver exceptional customer service by providing professional, courteous, and timely assistance during every patient interaction.
• Welcome patients, facilitate registration, collect required documentation, and address questions or concerns to ensure a positive patient experience.
• Manage daily schedules and verify that all required paperwork, authorizations, and pre-appointment requirements are completed prior to the date of service.
• Obtain, verify, and update patient demographic, insurance, and contact information with accuracy.
• Process insurance verifications, collect copayments, deductibles, and other patient financial responsibilities, and assist with anesthesia billing requirements as applicable.
• Maintain clear and effective communication with patients, providers, management, and facility staff regarding scheduling updates and patient needs.
• Escalate patient concerns, service issues, or complex inquiries to the appropriate team member or department for resolution.

Skills

Customer service

Attention to detail

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Blue Cloud Pediatric Surgery Centers seeks a Patient Service Coordinator to be the first contact for patients and families at our Murrells Inlet ASC location. You will handle registration, scheduling, insurance verification, and documentation to ensure a smooth patient journey from check-in to discharge.

You will collaborate with physicians, nurses, and administrative staff to maintain accurate records, verify eligibility, collect copays, and support a positive, welcoming environment in a