Patient Services Coordinator — Front Desk & Scheduling

Blue Cloud Pediatric Surgery Centers (trading as Blue Cloud); Murrells Inlet (SC); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

401(k) retirement plan with company匹配

No on‑call weekends or holidays

Work-life balance

Job summary

Blue Cloud Pediatric Surgery Centers, the nation’s largest pediatric ASC, seeks a Patient Service Coordinator to be the first point of contact for patients and families. You will handle registration, scheduling, insurance verification, and documentation to ensure a smooth patient experience.

You will collaborate with dentists, anesthesiologists, nurses, and administrative staff in a fast-paced setting. Strong communication, attention to detail, and problem-solving are essential; bilingual

Qualifications

• High school diploma or equivalent required.
• 1–3 years of customer service in a high-volume medical/dental setting preferred.
• Strong critical thinking, problem-solving, and analytical skills.

Responsibilities

• Serve as the primary front desk representative for patients, families, and visitors.
• Deliver professional, courteous, and timely customer service during every interaction.
• Welcome patients, complete registration, collect required documentation, and address questions to ensure a positive experience.
• Verify schedules and ensure all paperwork and pre-appointment requirements are completed before the service date.
• Obtain and update patient demographics, insurance, and contact information accurately.
• Process insurance verifications and assist with billing requirements as applicable.
• Maintain clear communication with patients, providers, and staff regarding scheduling and needs.
• Escalate complex inquiries to the appropriate team member for resolution.

Skills

Detail Oriented

Ethical Conduct

Quality Improvement

Stress Management

Customer Focus

Discretion

Problem Solving

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Blue Cloud Pediatric Surgery Centers, the nation’s largest pediatric ASC, seeks a Patient Service Coordinator to be the first point of contact for patients and families. You will handle registration, scheduling, insurance verification, and documentation to ensure a smooth patient experience.

You will collaborate with dentists, anesthesiologists, nurses, and administrative staff in a fast-paced setting. Strong communication, attention to detail, and problem-solving are essential; bilingual