PT Front Desk — Patient Service Coordinator

Blue Cloud Pediatric Surgery Centers, LLC; Murrells Inlet (SC); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

401(k) matching

No on-call shifts

No weekend shifts

No holiday requirements

Job summary

Blue Cloud Pediatric Surgery Centers, LLC in Murrells Inlet, SC is hiring a part-time Patient Service Coordinator. The role handles patient registration, scheduling, insurance verification, and front-desk duties, delivering friendly, professional service while supporting a smooth operation in a pediatric ASC.

You will join a team of clinicians and staff dedicated to safety, quality care, and patient experience, with flexible hours and a focus on work-life balance.

Qualifications

• High school diploma or equivalent required.
• One to three years of customer service experience in a high-volume medical, dental, or healthcare office environment preferred.
• Strong critical thinking, problem-solving, and analytical skills with the ability to manage multiple priorities effectively.
• Excellent verbal and written communication skills with a professional and patient-focused approach.
• Proficiency in Microsoft Office applications, including Word, Excel, and other office technology systems.

Responsibilities

• Serve as the primary front desk representative and first point of contact for patients, families, and visitors.
• Deliver exceptional customer service by providing professional, courteous, and timely assistance during every patient interaction.
• Welcome patients, facilitate registration, collect required documentation, and address questions or concerns to ensure a positive patient experience.
• Manage daily schedules and verify that all required paperwork, authorizations, and pre-appointment requirements are completed prior to the date of service.
• Obtain, verify, and update patient demographic, insurance, and contact information with accuracy.
• Process insurance verifications, collect copayments, deductibles, and other patient financial responsibilities, and assist with anesthesia billing requirements as applicable.
• Maintain clear and effective communication with patients, providers, management, and facility staff regarding scheduling updates and patient needs.
• Escalate patient concerns, service issues, or complex inquiries to the appropriate team member or department for resolution.
• Prepare and distribute procedure-related documentation and correspondence to referring providers and other authorized parties.
• Maintain accurate patient records and documentation in accordance with organizational policies and procedures.
• Support a positive, collaborative work environment and contribute to overall team success.
• Assist with maintaining a clean, organized, and welcoming reception and waiting area in accordance with infection control standards.
• Generate reports and provide information requested by management while proactively communicating operational concerns.
• Comply with all HIPAA requirements, federal and state regulations, company policies, and Blue Cloud’s Code of Conduct and Compliance Program.
• Participate in required training, meetings, and continuing education activities to stay current on workflows, services, systems, and organizational updates.

Skills

Customer Service

Communication Proficiency

Detail Oriented

Problem Solving

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Blue Cloud Pediatric Surgery Centers, LLC in Murrells Inlet, SC is hiring a part-time Patient Service Coordinator. The role handles patient registration, scheduling, insurance verification, and front-desk duties, delivering friendly, professional service while supporting a smooth operation in a pediatric ASC.

You will join a team of clinicians and staff dedicated to safety, quality care, and patient experience, with flexible hours and a focus on work-life balance.