Pediatric Patient Service Coordinator - No Weekends, PTO

Blue Cloud Pediatric Surgery Centers; Tampa (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Blue Cloud Pediatric Surgery Centers in Tampa, FL seeks a Patient Service Coordinator to greet patients, register families, and manage daily appointments. The role focuses on delivering excellent customer service and providing necessary forms and information to patients and families.

The coordinator will escalate issues as needed and support a busy dental/medical office environment in a pediatric ASC setting.

Qualifications

• High School Diploma or equivalent.
• 2–3 years of customer service in a high-volume dental or medical office setting.
• Strong critical thinking and analytical skills with clear communication.
• Computer skills including word processing and spreadsheets.
• Bilingual (English/Spanish) a plus.

Responsibilities

• Greet and register patients and family members.
• Manage appointments and daily schedule.
• Provide patients and families with appropriate forms and informational documents.
• Provide customer service.
• Escalate any issues, questions, or calls to the appropriate parties.

Skills

Customer service in high-volume office

Analytical thinking

Clear communication

Computer skills (word processing, MS-<

Education

High School Diploma or equivalent

Tools

Word processing

Spreadsheets

Job description

Blue Cloud Pediatric Surgery Centers in Tampa, FL seeks a Patient Service Coordinator to greet patients, register families, and manage daily appointments. The role focuses on delivering excellent customer service and providing necessary forms and information to patients and families.

The coordinator will escalate issues as needed and support a busy dental/medical office environment in a pediatric ASC setting.