Pediatric Patient Services Coordinator - Bilingual

Blue Cloud Pediatric Surgery Centers; Oakwood (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Flexible Spending Accounts

Health Savings Accounts

PTO

Short and long-term disability

401(k)

No on-call, no holidays, no weekends

Bonus eligibility

Job summary

Blue Cloud Pediatric Surgery Centers in Oakwood is seeking a Patient Service Coordinator to greet and register patients, manage appointments, and provide exceptional customer service. The ideal candidate should have a strong work ethic, effective communication skills, and 2–3 years of experience in a high-volume dental or medical office.

This role offers benefits such as medical, vision and dental insurance, PTO, and bonus eligibility without on-call or weekend duties.

Qualifications

• 2–3 years of customer service experience in a high-volume dental or medical office setting.
• Strong critical thinking and analytical skills with effective communication ability.
• Computer skills including word processing and spreadsheet.

Responsibilities

• Greet and register patients and family members.
• Manage appointments and daily schedule.
• Provide patients and families with appropriate forms and informational documents.
• Provide customer service.
• Escalate any issues, questions, or calls to the appropriate parties.

Skills

Customer service

Bilingual in English/Spanish

Critical thinking

Computer skills

Education

High School Diploma or equivalent

Job description

Blue Cloud Pediatric Surgery Centers in Oakwood is seeking a Patient Service Coordinator to greet and register patients, manage appointments, and provide exceptional customer service. The ideal candidate should have a strong work ethic, effective communication skills, and 2–3 years of experience in a high-volume dental or medical office.

This role offers benefits such as medical, vision and dental insurance, PTO, and bonus eligibility without on-call or weekend duties.