Pediatric Patient Experience Coordinator

ivyrehab; Wexford (Allegheny County); On-site; USD 36,000 - 46,000; Full time

Benefits offered by this job

Full benefits package starting within

Generous PTO

Paid holidays

Bonus incentive opportunities

Job summary

Ivy Rehab for Kids in Wexford, PA seeks a Patient Coordinator to support clinic operations and patient experience. The role includes greeting and checking-in patients, scheduling appointments, answering calls, verifying insurance, obtaining authorizations, and collecting payments.

The ideal candidate has 2+ years of healthcare administration, proficiency with Microsoft Office, strong time management, and a proactive, team-oriented attitude.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Greet and check-in patients and schedule appointments.
• Answer incoming calls and verify insurance coverage.
• Obtain necessary authorizations and collect payments.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Patient-focused

Adaptability

Eagerness to learn

Team collaboration

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Ivy Rehab for Kids in Wexford, PA seeks a Patient Coordinator to support clinic operations and patient experience. The role includes greeting and checking-in patients, scheduling appointments, answering calls, verifying insurance, obtaining authorizations, and collecting payments.

The ideal candidate has 2+ years of healthcare administration, proficiency with Microsoft Office, strong time management, and a proactive, team-oriented attitude.