Patient Experience Coordinator — Growth & Mentorship

ivyhealth; Limerick (Montgomery County); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Best Employer

Mentorship access

Professional Development

Generous PTO

Bonus incentives

HSS partnership

Team empowerment

Job summary

Ivy Rehab for Kids in Limerick, PA is seeking a Patient Coordinator to greet patients, schedule appointments, and support billing and insurance processes. This full-time role collaborates with clinicians to deliver outstanding patient care and service in a fast-paced outpatient setting.

The position emphasizes administrative excellence, multitasking, and a proactive approach to patient experience, within a supportive and growth-oriented environment.

Qualifications

• 2+ years of administrative experience in a healthcare setting
• Proficiency with Microsoft Office (Excel, Word, Outlook)
• Excellent time management and ability to multi-task in a fast-paced environment
• Self-motivated with a drive to exceed patient expectations
• Adaptable with a positive attitude and eagerness to learn and grow
• Dedication to exceptional patient outcomes and quality of care

Responsibilities

• Greet and check-in patients and assist with scheduling
• Answer incoming calls and direct inquiries
• Verify insurance coverage and obtain required authorizations
• Collect payments and process new patient intakes
• Support clinic operations to maintain performance goals
• Collaborate with clinicians and staff to provide administrative support

Skills

Healthcare admin

Time management

Multi-tasking

Customer service

Tools

Microsoft Office

Job description

Ivy Rehab for Kids in Limerick, PA is seeking a Patient Coordinator to greet patients, schedule appointments, and support billing and insurance processes. This full-time role collaborates with clinicians to deliver outstanding patient care and service in a fast-paced outpatient setting.

The position emphasizes administrative excellence, multitasking, and a proactive approach to patient experience, within a supportive and growth-oriented environment.