Pediatric Patient Experience Coordinator

Specialty Dental Brands; Henderson (NV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and 401(k)

Paid holidays

Paid time off

Job summary

Anthem Pediatric Dentistry & Orthodontics seeks a friendly Patient Coordinator to join our team. You will greet patients, manage scheduling, and assist with financial conversations in a warm, child-centered setting.

You will work closely with the clinical team, verify insurance, maintain accurate records, and support a calm, organized front office. A high school diploma is required; pediatric dental experience is a plus, and strong customer service is essential.

Qualifications

• High school diploma or GED required.
• Experience in dental/healthcare office preferred.
• Pediatric dental experience is a plus.
• Knowledge of dental insurance and billing processes preferred.
• Strong customer service and communication skills.
• Excellent organization and time-management abilities.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Greet patients and families warmly at first contact.
• Manage scheduling, cancellations, and rescheduling.
• Provide appointment reminders and confirm visits.
• Answer calls and respond to questions professionally.
• Register new patients and update demographic data.
• Assist with check-in/check-out and patient flow.
• Verify insurance information and answer questions.
• Communicate treatment and appointment details clearly.
• Coordinate with clinical team on patient needs.
• Maintain HIPAA-compliant patient records.
• Assist with collecting payments and communicating financial info.
• Maintain a clean, welcoming front office.
• Support additional admin tasks as needed.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Time management

Attention to detail

Multitasking

Team player

Professionalism

Education

High school diploma or GED

Tools

Practice management software

Scheduling software

Job description

Anthem Pediatric Dentistry & Orthodontics seeks a friendly Patient Coordinator to join our team. You will greet patients, manage scheduling, and assist with financial conversations in a warm, child-centered setting.

You will work closely with the clinical team, verify insurance, maintain accurate records, and support a calm, organized front office. A high school diploma is required; pediatric dental experience is a plus, and strong customer service is essential.