Pediatric Front Desk Coordinator

Paycom - ATS; Fairfield (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Group health

Dental insurance

Vision insurance

Life/AD&D

401(k) savings plan

Job summary

Kids Care Dental & Orthodontics in Fairfield, CA is seeking a Patient Coordinator to join a fun team. The role covers front office duties, patient check-in/check-out, and presenting treatment plans with payment options.

You will help schedule appointments, handle billing questions, and maintain HIPAA/compliance in a fast-paced dental practice. Ideal candidates have dental front office experience, love working with children, and excel in customer service and communication.

Qualifications

• Previous dental front office experience preferred.
• Loves working with children.
• Excellent customer service skills.
• Excellent communication and computer skills.
• Upbeat personality is a MUST.
• Ability to multi-task in a fast-paced environment.
• Strong attention to detail.
• Clean, neat professional appearance.

Responsibilities

• Perform opening and closing duties.
• Answer phones in a polite and timely manner.
• Greet patients in a friendly, hospitable manner.
• Check-in and check-out.
• Present treatment plans, financial estimates and payment options.
• Schedule appointments in accordance with office protocols.
• Confirm all appointments consistent with company protocols.
• Resolve all billing concerns to patient satisfaction.
• Collect copays and set up financial arrangements.
• Post charges and payments.
• Set up account and new charts.
• Assist patients with completing paperwork.
• Process daily and weekly reports.
• Maintain strict compliance with HIPAA, OSHA, ADA, Dental Board, etc…
• Coordinate front and back office patient flow.
• Non-clinical area cleanliness.
• Other duties as assigned

Skills

Dental front office

Customer service

Communication skills

Computer skills

Multi-tasking

Patient interaction

Tools

Dentrix

Job description

Kids Care Dental & Orthodontics in Fairfield, CA is seeking a Patient Coordinator to join a fun team. The role covers front office duties, patient check-in/check-out, and presenting treatment plans with payment options.

You will help schedule appointments, handle billing questions, and maintain HIPAA/compliance in a fast-paced dental practice. Ideal candidates have dental front office experience, love working with children, and excel in customer service and communication.