Pediatric Patient Coordinator – Front Desk Specialist

Associates In Pediatric Therapy Llc; Murfreesboro (TN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401(k) match

PTO

Life & disability insurance

Job summary

Associates in Pediatric Therapy is seeking a Patient Coordinator in Murfreesboro, TN to welcome patients and families, coordinate scheduling in the EMR, and collect payments to keep the front office running smoothly.

You will support a compassionate team serving pediatric patients with special needs, train volunteers, and maintain a welcoming environment for kids and families. Join a supportive workplace with competitive benefits and growth opportunities.

Qualifications

• High school graduate or equivalent.
• At least two years of experience in a medical office.
• Ability to work with pediatric special needs patients.
• Excellent oral and written communication skills.
• Experience with EMR is helpful.

Responsibilities

• Greet patients and visitors in person and by phone.
• Schedule appointments in EMR for new and existing patients.
• Assist in patient check-in using kiosk.
• Collect co-pays and balances.
• Update patient paperwork and insurance information.
• Support and train volunteers.
• Maintain tidy waiting area.
• Handle mail and faxes and deliver outgoing mail.
• Ensure supplies are available and request replenishment.
• Perform other clerical duties as assigned.

Skills

Communication skills

Compassion for kids

Discretion

EMR experience

Customer service

Education

High school diploma

Tools

EMR system

Job description

Associates in Pediatric Therapy is seeking a Patient Coordinator in Murfreesboro, TN to welcome patients and families, coordinate scheduling in the EMR, and collect payments to keep the front office running smoothly.

You will support a compassionate team serving pediatric patients with special needs, train volunteers, and maintain a welcoming environment for kids and families. Join a supportive workplace with competitive benefits and growth opportunities.