Patient Experience Associate - Pediatrics & Radiology

Clear Destination Inc.; Murfreesboro (TN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Murfreesboro Medical Clinic & SurgiCenter (MMC) in Murfreesboro, TN, is hiring a Pediatrics Patient Experience Associate in the Radiology department. We seek a friendly, reliable, and organized team member who excels at customer service and can multitask in a fast-paced office.

You will greet patients, schedule appointments, verify demographics and insurance, collect copays, and coordinate with parents, providers, and staff.

Qualifications

• Must have high school diploma or GED.
• Experience preferred but not required.
• EMR system experience preferred.

Responsibilities

• Greet patients and families warmly and professionally
• Schedule, reschedule, and confirm patient appointments
• Verify patient demographics and insurance information
• Collect copays and payments
• Handle multiple tasks while maintaining accuracy
• Communicate effectively with parents, providers, nurses, and staff.

Skills

Communication skills

Interpersonal skills

Organizational skills

Multitasking

Professional demeanor

Attention to detail

EMR experience

HIPAA/OSHA compliance

Child interaction

Punctuality

Attendance reliability

Education

High School diploma or GED

Job description

Murfreesboro Medical Clinic & SurgiCenter (MMC) in Murfreesboro, TN, is hiring a Pediatrics Patient Experience Associate in the Radiology department. We seek a friendly, reliable, and organized team member who excels at customer service and can multitask in a fast-paced office.

You will greet patients, schedule appointments, verify demographics and insurance, collect copays, and coordinate with parents, providers, and staff.