Medical Front Office - Patient Service Specialist

Select Medical; Murfreesboro (TN); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

401k eligibility after 1,000 hours

Job summary

Select Medical in Murfreesboro, TN is seeking a part-time Patient Service Specialist to greet patients, register them, and manage scheduling and confirmations. You will also coordinate with insurers, legal offices, translations, and leadership teams to ensure smooth operations at the outpatient center.

The role offers starting compensation at $17 per hour, with benefits eligibility after 1,000 hours in the first anniversary year and potential 401k participation.

Qualifications

• High School Diploma or GED required.
• 1 year of front desk experience required.
• Healthcare/medical office experience preferred.

Responsibilities

• Greet and register patients, explain visit process, and inform about next appointment.
• Schedule patient appointments in person and by phone.
• Coordinate with attorneys, insurers, translation services, market leaders and business development team.

Skills

Front desk experience

Customer service

Communication

Education

High School Diploma or GED

Tools

Scheduling software

Insurance verification tools

Phone system

Job description

Overview

Position:Patient Service Specialist

Location: Murfreesboro, TN

Type of Employment: Part Time

Schedule: Weekdays (Varies)

Compensation: Starting at $17 hour (pending experience)

When patients enter our outpatient physical therapy center in Murfreesboro, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

We offer benefits which support the financial, work/life and emotional well-being of you and your family members. Part time positions are eligible for 401k based on reaching 1,000 hours within their first anniversary or subsequent calendar year.

Check out the video below for additional insight into the work of our Patient Service Specialists!

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications

Qualifications

Minimum Qualifications:

• High School Diploma or GED
• 1 Year of Front Desk Experience

Preferred Qualifications:

• 1 Year of Medical Office Experience
• Insurance Verification Experience
• 1 Year of Scheduling Experience

Additional Data

Equal Opportunity Employer/including Disabled/Veterans