Pediatric Patient Access Specialist

CHS Children's Hospital and Health System, Inc.; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

Children’s Wisconsin is a nationally recognized health system dedicated to the health and well-being of children. We welcome patients and families with warmth and empathy, verify demographic and insurance information, and complete registrations based on established guidelines.

The role emphasizes preventing billing delays through accurate accounts, fast data entry, and collaboration with a supportive team while maintaining independence.

Qualifications

• High School Diploma, GED, or HSED required.
• At least 1 year of customer service experience.
• Strong multitasking, organizational, and problem-solving skills.
• Comfort with computers, Microsoft Windows, and basic troubleshooting.

Responsibilities

• Welcome patients and families with warmth, professionalism, and empathy.
• Gather and verify demographic and insurance information with accuracy and care.
• Complete patient registrations following established guidelines.
• Help prevent billing delays by ensuring clean, error-free accounts.
• Maintain fast, precise data entry in a busy, fast-moving environment.
• Collaborate with a supportive team while also working independently.
• Provide age-appropriate service to the diverse patient population we serve.

Skills

Customer service

Multitasking

Organizational skills

Problem-solving

Computer proficiency

Calm demeanor

Commitment to mission

Education

High School Diploma / GED / HSED

Tools

Microsoft Windows

Job description

Children’s Wisconsin is a nationally recognized health system dedicated to the health and well-being of children. We welcome patients and families with warmth and empathy, verify demographic and insurance information, and complete registrations based on established guidelines.

The role emphasizes preventing billing delays through accurate accounts, fast data entry, and collaboration with a supportive team while maintaining independence.