Compassionate Patient Access Specialist

CHS Children's Hospital and Health System, Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Children’s Wisconsin is seeking a friendly, patient‑focused front desk or registration professional. You will warmly welcome patients and families, verify demographics and insurance, and complete registrations following our guidelines.

You’ll help prevent billing delays with accurate data entry and collaborate with a supportive team while also working independently in a fast‑paced environment. This role requires a calm, positive presence and commitment to our mission and values.

Qualifications

• High School Diploma, GED, or HSED.
• At least 1 year of customer service experience.
• Strong multitasking, organizational, and problem‑solving skills.
• Comfort with computers, Microsoft Windows, and basic troubleshooting.
• A calm, positive presence even on busy days.
• A commitment to our mission, values, and the families we serve.

Responsibilities

• Welcome patients and families with warmth, professionalism, and empathy.
• Gather and verify demographic and insurance information with accuracy and care.
• Complete patient registrations following established guidelines.
• Help prevent billing delays by ensuring clean, error‑free accounts.
• Maintain fast, precise data entry in a busy, fast‑moving environment.
• Collaborate with a supportive team while also working independently.
• Provide age‑appropriate service to the diverse patient population we serve.

Skills

Customer service

Multitasking

Organizational skills

Problem solving

Computer literacy

Education

High School Diploma, GED or equivalent

Tools

Microsoft Windows

Job description

Children’s Wisconsin is seeking a friendly, patient‑focused front desk or registration professional. You will warmly welcome patients and families, verify demographics and insurance, and complete registrations following our guidelines.

You’ll help prevent billing delays with accurate data entry and collaborate with a supportive team while also working independently in a fast‑paced environment. This role requires a calm, positive presence and commitment to our mission and values.