Pediatric Patient Access & Scheduling Specialist

Talentify; Frisco (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

Talentify, located at Frisco Ambulatory Surgical Center, seeks a Patient Access Representative for Therapy Services. The role involves managing a high volume of calls, scheduling appointments, verifying insurance, and coordinating with multiple departments. Hours are Monday–Friday; hours vary between 7:00 am–7:00 pm.

The position requires strong clerical skills and experience in a medical office setting. Ideal candidates will have a high school diploma and prefer at least 2 years in a medical

Qualifications

• High School education or equivalent.
• Preferred 2 years working in a medical office setting.
• Preferred experience in insurance procedures.
• Preferred experience in medical appointment scheduling.

Responsibilities

• Manages a high volume of incoming and outgoing telephone calls.
• Schedule and reschedule patient appointments in a timely manner.
• Coordinate patient appointments with downstream departments.
• Verify patient information and insurance coverage; refer to financial counselors if needed.
• Pre-register data elements prior to service date.
• Perform insurance verifications and update billing records.
• Obtain authorizations/pre-certifications as required; work with clinical staff for info.
• Prepare correspondence for insurance communications and HIM scanning.
• Provide clerical support and create tracking/reporting reports.
• Adjust EMR provider schedule templates as needed.
• Assist with department coverage as requested.

Skills

Phone calls management

Appointment scheduling

Insurance verification

Data entry

Education

High School diploma or equivalent

Tools

EMR system

Job description

Talentify, located at Frisco Ambulatory Surgical Center, seeks a Patient Access Representative for Therapy Services. The role involves managing a high volume of calls, scheduling appointments, verifying insurance, and coordinating with multiple departments. Hours are Monday–Friday; hours vary between 7:00 am–7:00 pm.

The position requires strong clerical skills and experience in a medical office setting. Ideal candidates will have a high school diploma and prefer at least 2 years in a medical