Evening Patient Access Specialist - Therapy Services

Scottish Rite for Children; San Francisco (CA); On-site; USD 28,000 - 36,000; Part time

Job summary

Scottish Rite for Children in Frisco, TX is seeking a Patient Access Representative PRN for Therapy Services to manage high volumes of calls, schedule and pre-register patient appointments, verify insurance coverage, and coordinate with downstream departments in a busy ambulatory setting.

The 20-hour-per-week, second-shift (3–7 pm, Mon–Fri) role emphasizes accurate data entry, insurance verifications, obtaining authorizations, and delivering friendly, patient-centered clerical support while

Qualifications

• High School education or equivalent.
• Preferred 2 years working in a medical office setting.
• Preferred experience in insurance procedures.
• Preferred experience in medical appointment scheduling.

Responsibilities

• Manages a high volume of incoming and outgoing telephone calls.
• Responsible for completing assigned workqueues.
• Accurately schedule and re-schedule patient appointments in a timely manner.
• Effectively communicate and coordinate patient appointments with downstream departments.
• Contacts families to verify information, insurance coverage, explain benefit eligibility, and refer families to financial counselors.
• Accurately pre-register specific data elements prior to the patients scheduled date of service.
• Perform all aspects of insurance verifications.
• Add insurance coverage and update the billing system to reflect the insurance status of the patient.
• Obtain authorizations and pre-certifications as required for all procedures; work with clinical staff to obtain additional clinical information for benefit review.
• Responsible for all correspondence from Insurance companies to be sent to HIM for scanning.
• Provide clerical and administrative support as required.
• Create reports for tracking and trending purposes.
• Alter provider schedule template in electronic medical record (EMR).
• Assist with departmental coverage as requested.

Education

High School education or equivalent

Job description

Scottish Rite for Children in Frisco, TX is seeking a Patient Access Representative PRN for Therapy Services to manage high volumes of calls, schedule and pre-register patient appointments, verify insurance coverage, and coordinate with downstream departments in a busy ambulatory setting.

The 20-hour-per-week, second-shift (3–7 pm, Mon–Fri) role emphasizes accurate data entry, insurance verifications, obtaining authorizations, and delivering friendly, patient-centered clerical support while