Pediatric Patient Access & Scheduling Coordinator

PeaceHealth; Longview (WA); On-site; USD 32,000 - 43,000; Full time

Job summary

PeaceHealth in Washington is seeking a Patient Access Representative - Pediatrics for a Full Time, 1.00 FTE, variable position. This role coordinates scheduling, insurance verification, and pre-certification, and acts as a liaison with pediatric physician practices.

The ideal candidate has a high school diploma (or equivalent) and at least 1 year in medical office or customer service roles, with proficiency in Word, Excel, and Outlook.

Qualifications

• High School Diploma preferred or equivalent.
• Minimum of 1 year in medical office or related customer service experience.
• Experience with Microsoft Office applications (Word, Excel, Outlook) preferred.

Responsibilities

• Pre-registers/registers patients with accurate demographic and financial data.
• Collects patient balances and various payment types.
• Verifies coverage and obtains prior authorization/referrals as needed.
• Responds to customer inquiries.
• Manages daily appointment schedules and reminders.
• May transport patients as needed.

Skills

Medical Terminology

CPT/ICD-10 coding

Insurance process

Conflict resolution

Time management

Customer service

Education

High School Diploma

Tools

Word

Excel

Outlook

Job description

PeaceHealth in Washington is seeking a Patient Access Representative - Pediatrics for a Full Time, 1.00 FTE, variable position. This role coordinates scheduling, insurance verification, and pre-certification, and acts as a liaison with pediatric physician practices.

The ideal candidate has a high school diploma (or equivalent) and at least 1 year in medical office or customer service roles, with proficiency in Word, Excel, and Outlook.