Pediatric Office Operations Manager

Pediatric Associates; Dallas (TX); On-site; USD 52,000 - 76,000; Full time

Job summary

Pediatric Associates in Dallas is seeking an Office Administrator to oversee the operation of the medical office, including scheduling, front and clinical operations, staffing and inventory management.

You will supervise receptionists, medical assistants, scribes and lab technicians, coordinate monthly staff meetings, and work to improve patient flow and customer service while maintaining compliance with office policies.

Qualifications

• High School Diploma or equivalent required.
• Associates or Bachelor’s degree preferred (not required).

Responsibilities

• Ensure staffing levels to maintain efficiency of office operations.
• Creates weekly employee schedules and delegates office responsibilities.
• Schedules, coordinates, and conducts monthly staff meetings to educate the staff on new initiatives and policies.
• Manages all front office operations including patient greeting, appointment scheduling, check-in, check-out, patient tracking, copay collections, patient balances.
• Manages charge posting and daily reconciliation reports.
• Maintains inventory and vaccine storage as per policy.

Skills

Staff supervision

Communication skills

Office management

Customer service

Education

High School Diploma or equivalent

Associates or Bachelor’s degree desired

Tools

TrackIT

ProcureIT

Concur

IT ServiceNow

Qgenda

Job description

Pediatric Associates in Dallas is seeking an Office Administrator to oversee the operation of the medical office, including scheduling, front and clinical operations, staffing and inventory management.

You will supervise receptionists, medical assistants, scribes and lab technicians, coordinate monthly staff meetings, and work to improve patient flow and customer service while maintaining compliance with office policies.