Pediatric Office Operations Lead

7098 ProMedica Physician Group, Inc.; Toledo (OH); On-site; USD 60,000 - 90,000; Full time

Job summary

ProMedica Toledo Hospital is seeking a Patient Office Supervisor to lead the Pediatric Specialty department, ensuring smooth daily operations and staff engagement. You will manage scheduling, payroll, and staff development while aligning with leadership on policies and budgets.

You will work with the physician/manager to implement department processes that enhance efficiency and patient care, with a focus on performance and service standards. This role emphasizes accountability and collaboration.

Qualifications

• High School diploma or equivalent.
• Minimum of 1 year of progressively responsible supervisory and administrative experience.

Responsibilities

• Oversee scheduling and payroll for department staff.
• Track physician vacation time and staff certifications/education records.
• Develop and implement department policies, systems, and processes to promote quality and efficiency.
• Develop and monitor office budgets and prepare staff performance reviews.

Skills

Supervisory leadership

Staff scheduling

Payroll oversight

Record keeping

Education

Bachelor’s degree in business administration or health services related field

Job description

ProMedica Toledo Hospital is seeking a Patient Office Supervisor to lead the Pediatric Specialty department, ensuring smooth daily operations and staff engagement. You will manage scheduling, payroll, and staff development while aligning with leadership on policies and budgets.

You will work with the physician/manager to implement department processes that enhance efficiency and patient care, with a focus on performance and service standards. This role emphasizes accountability and collaboration.