Pediatric Office Operations Lead

SouthCoast Health; Savannah, Northern (GA, KY); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

HSA/FSA

PTO

Holidays

401k with employer contribution

Job summary

SouthCoast Health's Pediatric Department in Savannah, GA is seeking an Office Supervisor to support the Pediatric Department Manager in day-to-day operations. The role supervises clerical and clinical staff, oversees patient flow, scheduling, billing, and medical records to meet practice goals.

You will help train staff, ensure compliance with policies, manage staff scheduling, hiring inputs, and maintain high customer service standards.

Qualifications

• High school diploma required; two years of college preferred; medical office knowledge preferred.
• Minimum of two years supervisory experience in a medical office.
• Minimum of 1 year clinical experience preferred.

Responsibilities

• Assist Pediatric Department Manager in overseeing day-to-day operations, including patient flow, check-in/out, billing, A/R, scheduling, medical records, and customer service.
• Train office staff on corporate policies and office procedures.
• Ensure compliance with operational, clinical and HR policies, procedures, regulations, and standards.
• Assist with staff recruitment, orientation, scheduling, training, and performance evaluations.
• Manage office payroll tracking and vacation/sick leave records.
• Maintain good customer service at all points of service and communicate issues to the Manager.
• Oversee purchasing, invoicing, and financial reporting within guidelines.
• Support providers, patients, and coworkers professionally and courteously.
• Ensure supplies are ordered and stocked within budget.

Skills

Staff supervision

Office management

Customer service

Training

Education

High school diploma

Two years of college or equivalent preferred

Job description

SouthCoast Health's Pediatric Department in Savannah, GA is seeking an Office Supervisor to support the Pediatric Department Manager in day-to-day operations. The role supervises clerical and clinical staff, oversees patient flow, scheduling, billing, and medical records to meet practice goals.

You will help train staff, ensure compliance with policies, manage staff scheduling, hiring inputs, and maintain high customer service standards.