Pediatric Medical Scheduler: Patient Flow Expert

NJ PEDIATRIC NEUROSCIENCE INSTITUTE; Morristown (NJ); On-site; USD 29,618 - 31,684; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Vision insurance

Dental insurance

Job summary

NJ Pediatric Neuroscience Institute is hiring a Scheduler to coordinate patient appointment schedules. The role requires excellent communication skills and precision in managing schedules across multiple providers. Responsibilities include scheduling new appointments, confirming visits, and maintaining accurate records. Applicants should have a high school diploma and a customer service mindset. Experience in medical office scheduling is preferred. The position offers a salary range of $21.50 – $23.00 per hour, based in Morristown, New Jersey.

Qualifications

• Knowledge of medical terminology and healthcare scheduling workflows preferred.
• Demonstrated professionalism, reliability, and commitment to patient-centered care.

Responsibilities

• Schedule new and follow-up appointments promptly and accurately.
• Communicate effectively with patients, families, and staff.
• Coordinate appointment times and provider availability.
• Maintain accurate records of all patient appointments.
• Utilize scheduling software and EMR systems.
• Collaborate with clinical and administrative teams.
• Assist with resolving scheduling conflicts.
• Uphold confidentiality and comply with HIPAA regulations.
• Monitor provider schedules and notify staff of changes.
• Provide outstanding customer service.

Skills

Medical Office Scheduling

Strong Interpersonal and Communication Skills

Customer Service Excellence

Problem Solving and Attention to Detail

Multitasking and Time Management

Proficiency with Scheduling Software and EMR Systems

Ability to Perform Well in a Fast-Paced, Team-Oriented Environment

Education

High school diploma or equivalent required

Associate or bachelor’s degree in healthcare administration or related field preferred

Job description

NJ Pediatric Neuroscience Institute is hiring a Scheduler to coordinate patient appointment schedules. The role requires excellent communication skills and precision in managing schedules across multiple providers. Responsibilities include scheduling new appointments, confirming visits, and maintaining accurate records. Applicants should have a high school diploma and a customer service mindset. Experience in medical office scheduling is preferred. The position offers a salary range of $21.50 – $23.00 per hour, based in Morristown, New Jersey.