Pediatric Front Office Coordinator: Care & Scheduling

Hero Practice Services; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

PTO & holidays

Career growth

Insurance + 401K

Job summary

Hero Practice Services' Kids Dental Place in East LA, CA seeks a Patient Coordinator to manage front office tasks in a pediatric dental setting, including answering phones, scheduling appointments, and collecting payments. You will deliver a welcoming, red-carpet experience to patients and families.

Candidates should be detail-oriented with strong interpersonal skills; bilingual is a plus, and familiarity with Word, Excel, and eCW is helpful. Prior dental office experience is preferred.

Qualifications

• Attention to detail and ability to handle a diverse workload.
• Strong interpersonal skills and a friendly, outgoing demeanor.
• Bilingual a plus.
• Preferred knowledge of Word, Excel, and eCW.
• Previous dental office experience a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to optimize patient time.
• Review patient and family health needs to ensure needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure the practice is clean and presentable, including restrooms, lobby, mopping, vacuuming.
• Participate in other duties that support high-quality care for underserved children.

Skills

Attention to detail

Strong interpersonal skills

Bilingual a plus

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Hero Practice Services' Kids Dental Place in East LA, CA seeks a Patient Coordinator to manage front office tasks in a pediatric dental setting, including answering phones, scheduling appointments, and collecting payments. You will deliver a welcoming, red-carpet experience to patients and families.

Candidates should be detail-oriented with strong interpersonal skills; bilingual is a plus, and familiarity with Word, Excel, and eCW is helpful. Prior dental office experience is preferred.