Patient Coordinator

Hero Practice Services; Wichita (KS); On-site; USD 21,000 - 30,000; Full time

Job summary

Hero Practice Services seeks a Patient Coordinator for our Wichita pediatric dental practice. You will handle front office tasks, answer calls, schedule appointments, and collect payments, delivering a welcoming, red-carpet experience for patients and families.

This at-will position emphasizes accurate intake, friendly service, bilingual abilities are a plus, and familiarity with Microsoft Word/Excel and eCW is preferred. Join us to support underserved children.

Qualifications

• Ability to handle a diverse workload
• Strong interpersonal skills and a friendly and outgoing demeanor
• Bilingual a plus
• Preferred knowledge of Microsoft Word and Excel, and eCW

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Skills

Attention to detail

Interpersonal skills

Bilingual

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region
• Medical, dental, vision insurance, 401K & more

Position Overview

We are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

Pay range: $15.00-$22.00/hr

Job Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Attention to detail and the ability to handle a diverse workload
• Strong interpersonal skills and a friendly and outgoing demeanor
• Bilingual a plus
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
• Previous dental experience a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.