Patient Coordinator (Bilingual, Spanish)

Hero Practice Services; Los Angeles (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Monthly bonus

PTO & holidays

Career growth

Insurance + 401K

Job summary

Hero Practice Services' Kids Dental Place in East LA, CA seeks a Patient Coordinator to manage front office tasks in a pediatric dental setting, including answering phones, scheduling appointments, and collecting payments. You will deliver a welcoming, red-carpet experience to patients and families.

Candidates should be detail-oriented with strong interpersonal skills; bilingual is a plus, and familiarity with Word, Excel, and eCW is helpful. Prior dental office experience is preferred.

Qualifications

• Attention to detail and ability to handle a diverse workload.
• Strong interpersonal skills and a friendly, outgoing demeanor.
• Bilingual a plus.
• Preferred knowledge of Word, Excel, and eCW.
• Previous dental office experience a plus.

Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to optimize patient time.
• Review patient and family health needs to ensure needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure the practice is clean and presentable, including restrooms, lobby, mopping, vacuuming.
• Participate in other duties that support high-quality care for underserved children.

Skills

Attention to detail

Strong interpersonal skills

Bilingual a plus

Tools

Microsoft Word

Microsoft Excel

eCW

Job description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region
• Medical, dental, vision insurance, 401K & more

Kids Dental Place in East LA, CA are currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $18-$26/hr

Job Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Attention to detail and the ability to handle a diverse workload
• Strong interpersonal skills and a friendly and outgoing demeanor
• Bilingual a plus
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
• Previous dental experience a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.