Pediatric Front Office Coordinator: Patient Experience

D4C Dental; Sierra Madre (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Little Crown Pediatric Dentistry in Sierra Madre, CA is seeking a Front Office Coordinator to join our pediatric dental team. This full-time role focuses on welcoming families, scheduling, verifying insurance, and handling inquiries to ensure a seamless patient journey.

The position emphasizes organized multitasking, strong communication, and a team-oriented attitude in a positive clinic environment. Training begins in South Pasadena with a transition to Sierra Madre later in the year.

Qualifications

• Prior front office experience in a dental or medical setting (pediatric dental preferred).
• Strong organizational and communication skills.
• Ability to multitask in a fast-paced environment.
• Reliable, positive, and team-oriented attitude.
• Basic computer and dental software proficiency.

Responsibilities

• Welcome patients and families with professionalism and warmth.
• Schedule and confirm appointments efficiently.
• Verify insurance information and process patient paperwork.
• Handle phone calls, emails, and patient inquiries with care.
• Support daily front office operations and collaborate closely with the clinical team.
• Ensure a smooth patient flow and an exceptional experience from check-in to check-out.

Tools

Scheduling software

Job description

Little Crown Pediatric Dentistry in Sierra Madre, CA is seeking a Front Office Coordinator to join our pediatric dental team. This full-time role focuses on welcoming families, scheduling, verifying insurance, and handling inquiries to ensure a seamless patient journey.

The position emphasizes organized multitasking, strong communication, and a team-oriented attitude in a positive clinic environment. Training begins in South Pasadena with a transition to Sierra Madre later in the year.