Pediatric Front Desk Concierge

PM Pediatrics; New York, Northern (NY, KY); Hybrid; USD 25,000 - 34,000; Part time

Benefits offered by this job

Equal employment opportunity

Flexible schedule

Job summary

PM Pediatrics is seeking a Front Desk Associate to greet families, handle registrations, and support the medical team. The role requires strong customer service, excellent communication, and the ability to work two locations in NY with a flexible schedule.

The position offers hourly pay, two days per week including weekends, and opportunities to interact with families while ensuring efficient patient flow and accurate documentation.

Qualifications

• High school diploma or GED required.
• Excellent customer service and telephone skills essential.
• Strong verbal and written communication skills required.
• Flexible schedule and ability to travel between two NY sites preferred.

Responsibilities

• Greet families in person and on the phone.
• Register patients and maintain demographics, insurance, and HIPAA-compliant records.
• Coordinate with site leadership to resolve complex patient issues.
• Manage patient documents and correspondence with proper storage.
• Open and close duties, organize, stock and sanitize work area.

Skills

Customer service

Phone etiquette

Verbal communication

Written communication

Time management

Organizational skills

Critical thinking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

PM Pediatrics is seeking a Front Desk Associate to greet families, handle registrations, and support the medical team. The role requires strong customer service, excellent communication, and the ability to work two locations in NY with a flexible schedule.

The position offers hourly pay, two days per week including weekends, and opportunities to interact with families while ensuring efficient patient flow and accurate documentation.