Pediatric Front Desk & Scheduling Specialist

Banner Health; Mesa (AZ); On-site; USD 42,000 - 48,000; Full time

Job summary

Banner Health Clinic in Mesa seeks a Front Desk Representative to support CCMC Pediatric Pulmonology and Pediatric Sleep Clinic with phone lines, scheduling, and check-in/out duties. You will manage registrations, verify insurance, collect payments, and assist with chart prep in a busy multi-clinic setting.

The role requires strong communication, teamwork, and problem-solving abilities, with attention to detail and adaptability.

Qualifications

• High school diploma or GED required.
• Experience in patient financial services or healthcare admin preferred.
• Strong interpersonal, oral and written communication skills.

Responsibilities

• Handles registration/check-in with data entry and intake forms.
• Verifies insurance, pre-certifications, referrals, and authorizations.
• Collects patient liability and explains financial policies.
• Enters payments/charges and balances the day’s cash drawer.
• Schedules visits and confirms patient appointments for the next day.
• Communicates with care team, management and central services.
• Responds to patient record requests per policy.
• Provides patient services to support flow, including escorting and vitals.
• Maintains independence in a fast-paced environment with sound judgement.

Skills

Interpersonal skills

Communication skills

Customer service

Multitasking

Attention to detail

Education

High school diploma or GED

Tools

MS Office

Job description

Banner Health Clinic in Mesa seeks a Front Desk Representative to support CCMC Pediatric Pulmonology and Pediatric Sleep Clinic with phone lines, scheduling, and check-in/out duties. You will manage registrations, verify insurance, collect payments, and assist with chart prep in a busy multi-clinic setting.

The role requires strong communication, teamwork, and problem-solving abilities, with attention to detail and adaptability.