Pediatric Front Desk Coordinator - Patient-First Scheduling

Vitanapdp; New York, Northern (NY, KY); Hybrid; USD 30,000 - 41,000; Full time

Job summary

Vitanapdp pediatric dental office in New York is seeking a Pediatric Front Desk Coordinator to manage the front desk, assist with scheduling, and support a smooth patient flow throughout the day.

Responsibilities include greeting families, checking in/out, answering phones, verifying insurance, collecting payments, and coordinating with the clinical team for seamless transitions between front and back offices. A friendly, organized, patient-focused demeanor is essential.

Qualifications

• Prior front desk experience in dental or medical offices preferred.
• Experience with dentistry software (Dentrix, Eaglesoft, Open Dental) preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Attention to detail and organization.

Responsibilities

• Greet patients and families with a warm, friendly demeanor.
• Check patients in and out accurately.
• Schedule appointments and manage daily patient flow.
• Answer phones and respond to inquiries.
• Verify insurance eligibility and update records.
• Collect payments and balances.
• Coordinate with clinical team for smooth front/back transitions.
• Maintain front office organization and cleanliness.
• Send appointment confirmations and follow-ups.

Skills

Front desk experience

Customer service

Multitasking

Communication skills

Detail oriented

Team player

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Vitanapdp pediatric dental office in New York is seeking a Pediatric Front Desk Coordinator to manage the front desk, assist with scheduling, and support a smooth patient flow throughout the day.

Responsibilities include greeting families, checking in/out, answering phones, verifying insurance, collecting payments, and coordinating with the clinical team for seamless transitions between front and back offices. A friendly, organized, patient-focused demeanor is essential.