Pediatric Front Desk Pro — Warm, Efficient Patient Concierge

Summer Pediatrics LLC; Stamford (CT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Training & development

Vision insurance

401(k) matching

Dental insurance

Health insurance

Job summary

Summer Pediatrics – Stamford, CT is hiring a Pediatric Front Desk Specialist for a full-time, Monday–Friday role. The front desk team serves as the first point of contact, welcoming families and handling scheduling, insurance verification, and patient registration.

The ideal candidate brings friendly, organized, and compassionate demeanor, with experience in a pediatric setting and proficiency in eCW or similar EMR systems. Join a team focused on compassionate care for children and families.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Spanish-speaking preferred.
• eCW experience preferred.

Responsibilities

• Welcome patients and families with warmth and professionalism.
• Answer a high-volume multi-line phone system and assist callers courteously.
• Schedule, confirm, and reschedule appointments.
• Verify insurance eligibility and collect accurate demographic information.
• Register new patients and update electronic medical records (eCW experience is a plus).
• Collect copays and balances while explaining office policies.
• Maintain a clean, organized, child-friendly reception area.

Skills

Customer service

Multitasking

Organization

Communication

Team player

Problem solving

Education

High school diploma or equivalent

Tools

eCW (Electronic Medical Records)

Microsoft Office

Job description

Summer Pediatrics – Stamford, CT is hiring a Pediatric Front Desk Specialist for a full-time, Monday–Friday role. The front desk team serves as the first point of contact, welcoming families and handling scheduling, insurance verification, and patient registration.

The ideal candidate brings friendly, organized, and compassionate demeanor, with experience in a pediatric setting and proficiency in eCW or similar EMR systems. Join a team focused on compassionate care for children and families.