Pediatric Front Desk Medical Assistant

Angel Kids Pediatrics; Fernandina Beach, FL; On-site; USD 36,000 - 42,000; Full time

Job summary

Angel Kids Pediatrics is seeking a full-time Medical Assistant to join our team at our corporate office in Jacksonville. The role supports clinical staff, ensures efficient clinic operations, and delivers patient-centered care within a family- and community-based environment.

You will assist with patient care, maintain OSHA-compliant areas, manage supplies, and help with vaccine documentation while delivering exceptional service to children and families.

Qualifications

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA)
• High school diploma or GED required
• Medical Assistant certificate from an accredited program required
• Experience in pediatrics preferred

Responsibilities

• Greets, receives, and prepares patients for appointments and procedures; measures and records vital signs and other relevant patient information.
• Responds to patient questions either in person or by phone in a courteous and professional manner.
• Assists in resolving patient concerns or complaints, utilizing sound judgment and referring issues to management when necessary.
• Maintains nursing stations and examination areas in accordance with OSHA standards and Universal Precautions procedures.
• Maintains inventory of medical supplies and materials and reports shortages as needed.
• Receives and screens telephone calls and directs them appropriately.
• Exhibits courtesy, tact, and professionalism when interacting with patients, families, and other healthcare professionals.
• Adjusts to fluctuating peaks in patient flow, acuity, and operational demands while maintaining quality patient care.
• Reviews and records vaccine documentation, including vaccine reconciliation and verification.
• Performs other related duties as assigned by management.

Skills

Teamwork

Effective communication

Multitask

Time management

Attention to detail

Customer service

Leadership

Ethical conduct

Reliability

Professionalism

Education

CMA

RMA

High school diploma

Job description

Angel Kids Pediatrics is seeking a full-time Medical Assistant to join our team at our corporate office in Jacksonville. The role supports clinical staff, ensures efficient clinic operations, and delivers patient-centered care within a family- and community-based environment.

You will assist with patient care, maintain OSHA-compliant areas, manage supplies, and help with vaccine documentation while delivering exceptional service to children and families.