Pediatric Front Desk & Medical Assistant - Full-Time

Angel Kids Pediatrics; Jacksonville (FL); On-site; USD 30,000 - 42,000; Full time

Job summary

Angel Kids Pediatrics, the largest pediatric clinic in Jacksonville, seeks a full-time Front Desk/Medical Assistant to serve as the first contact for patients and perform MA duties. The role rotates between front desk and clinical tasks, including patient intake, appointments, and insurance verification.

Front Desk/MA handles calls, scheduling, greeting patients, collecting payments, and maintaining medical records. Strong communication, organization, and professionalism are essential.

Qualifications

• Excellent written and oral communication skills.
• Versatility, flexibility, and ability to handle changing priorities.
• Acute attention to detail.
• Strong organizational, problem-solving, and analytical skills.
• Ability to manage priorities and workflow.
• Excellent customer service skills.
• Ability to follow written and verbal instructions.
• Professional appearance and demeanor.

Responsibilities

• Answers, screens, and directs calls on multiline phone system.
• Schedules patient appointments.
• Clears Faxes each morning and delivers to practitioner.
• Greets patients and directs them to the appropriate area.
• Performs general clerical duties (filing, photocopying, etc.).
• Collects co-pays and outstanding balances.
• Inputs patient information into the computer system and verifies insurance.
• Maintains reception area and medical supplies inventory.
• Resolves patient questions with courtesy and professionalism.
• Maintains OSHA standards and universal precautions in patient areas.

Skills

Communication skills

Multitasking

Customer service

Attention to detail

Professional demeanor

Bilingual (advantage)

Education

High school diploma/GED

MOA Certificate

Job description

Angel Kids Pediatrics, the largest pediatric clinic in Jacksonville, seeks a full-time Front Desk/Medical Assistant to serve as the first contact for patients and perform MA duties. The role rotates between front desk and clinical tasks, including patient intake, appointments, and insurance verification.

Front Desk/MA handles calls, scheduling, greeting patients, collecting payments, and maintaining medical records. Strong communication, organization, and professionalism are essential.