Pediatric Front Desk Specialist — Welcoming Care & Scheduling

Straine; Jacksonville (FL); On-site; USD 23,419 - 31,684; Full time

Job summary

Myers Pediatric Dentistry Jacksonville is seeking a friendly, organized Front Desk Receptionist to join our pediatric dental team in Jacksonville, FL. You will be the first point of contact, ensuring a welcoming experience while keeping the office running smoothly.

Responsibilities include greeting patients, managing the schedule, checking in patients, verifying insurance and pre-authorizations, maintaining Dentrix records, and upholding HIPAA confidentiality.

Qualifications

• Minimum of 2 years of experience in a dental office.
• Experience using Dentrix practice management software.
• Familiarity with dental terminology and dental office procedures.
• Excellent communication and customer service skills.
• Strong organizational skills with exceptional attention to detail.
• Ability to multitask and prioritize in a busy environment.

Responsibilities

• Welcome patients and families with a warm, friendly attitude.
• Manage the provider schedule to maximize efficiency and patient flow.
• Check patients in, assist with registration, and notify clinical staff of arrivals.
• Verify insurance benefits, obtain pre-authorizations, and explain coverage to patients.
• Schedule appointments and maintain accurate patient records in Dentrix.
• Scan and organize patient documentation.
• Maintain a clean, organized, and professional reception area.
• Prepare daily paperwork and forms for upcoming appointments.
• Ensure HIPAA and patient confidentiality standards are upheld.
• Support the Office Manager with additional administrative duties as needed.

Skills

Dental office experience

Excellent communication

Organization

Multitasking

HIPAA compliance

Tools

Dentrix

Job description

Myers Pediatric Dentistry Jacksonville is seeking a friendly, organized Front Desk Receptionist to join our pediatric dental team in Jacksonville, FL. You will be the first point of contact, ensuring a welcoming experience while keeping the office running smoothly.

Responsibilities include greeting patients, managing the schedule, checking in patients, verifying insurance and pre-authorizations, maintaining Dentrix records, and upholding HIPAA confidentiality.