Pediatric Front Desk & Patient Experience Specialist

PriMed Physicians; Huber Heights (OH); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

PriMED Physicians is seeking a full-time Medical Receptionist for PriMED’s Pediatric Office in Huber Heights, Ohio. The role handles front desk tasks, patient check-in/out, insurance verification, and billing support to ensure smooth operations.

Greet patients professionally, manage appointments, collect copays, and maintain accurate records in EHR/PM systems while upholding PriMED’s standards of care and HIPAA compliance.

Qualifications

• High School diploma or equivalent required.
• Certification in Medical Office Administration preferred.
• Experience in a medical office is a plus.

Responsibilities

• Greet and assist patients and visitors in a courteous and professional manner.
• Verify and update insurance and demographic information.
• Collect copays and outstanding balances.
• Schedule and coordinate appointments following practice guidelines.
• Enter and manage patient data in EHR/PM systems.
• Process payments and balance daily transactions.
• Maintain records and support front desk operations.
• Uphold HIPAA compliance and patient confidentiality.

Skills

Customer Service

Communication

Multitasking

Financial Acumen

Scheduling

Admin Proficiency

Problem-Solving

Confidentiality

Education

High School diploma

Medical Office Certification

Tools

EHR

PM Systems

Job description

PriMED Physicians is seeking a full-time Medical Receptionist for PriMED’s Pediatric Office in Huber Heights, Ohio. The role handles front desk tasks, patient check-in/out, insurance verification, and billing support to ensure smooth operations.

Greet patients professionally, manage appointments, collect copays, and maintain accurate records in EHR/PM systems while upholding PriMED’s standards of care and HIPAA compliance.