Medical Receptionist

PriMed Physicians; Englewood (OH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) with Company match

Life, Long Term Disability, and Acci­d

Paid Time Off and Holidays

Wellness Program

Job summary

PriMED Physicians in Englewood, Ohio is seeking a Full-Time Medical Receptionist for its pediatric office. You will greet patients, manage check-in, answer phones, and support daily office operations to ensure smooth patient flow.

The role requires dependable, able to work under pressure, strong communication and multitasking skills; basic computer knowledge; familiarity with EHR is a plus. This is a busy fast-paced environment focused on delivering compassionate care.

Qualifications

• Must be dependable and able to work under pressure.
• Excellent communication and problem-solving skills.
• Basic computer skills; EHR experience is a plus.
• Ability to manage a multi-line phone system and scheduling.

Responsibilities

• Greet and direct patients and visitors.
• Answer and route calls on a multi-line phone system.
• Assist in daily office operations and communication with staff.
• Schedule patients and procedures using practice software.

Skills

Dependable

Multi-tasking

Communication

Problem-solving

Organizational skills

EHR experience

Phone etiquette

Scheduling

Tools

Phone system

Scheduling software

Job description

PriMED Physicians is one of Dayton’s largest and fastest growing independent medical groups. PriMED has medical offices located throughout the Dayton area. Each office is staffed with a team of compassionate professionals that focuses on our mission to provide exceptional comprehensive health care to our patients. We are doctors, nurse practitioners, nurses, medical assistants, and office staff who share the common philosophy of providing the best care for you and your family. We are looking to fill vacancies within our offices with people who share the same passion for providing exceptional quality health care. We are currently seeking aFull-Time Medical Receptionist to join PriMED’s Pediatric Office in Englewood, Ohio.

Receptionist Duties include:

• Greeting, directing and instructing patients and visitors.
• Answering telephone and directing calls appropriately.
• Assisting in the daily operations of the office.
• Maintaining open, effective communication with physicians, practice managers, practice executives, co-workers, patients, and outside vendors/agencies.

Receptionist Job Requirements:

• Must be dependable, reliable, and a good role model.
• Must be able to work well under pressure while maintaining quality care and efficient patient flow.
• Ability to work independently in a very fast paced environment.
• Ability to multi-task.
• Possess exceptional organizational skills with attention to detail.
• Communication and problem-solving skills necessary.
• Basic computer skills (EHR experience is a plus).
• Knowledge and experience answering a multi-line phone system with the ability to accept, relay, and transfer calls.
• Knowledge of scheduling practices and the ability to apply these in scheduling patients and/or procedures.
• Knowledge of patient Rights and Responsibilities, and the ability to respond to each patient with empathy and respect.
• Ability to communicate clearly and effectively both orally and in writing.
• Knowledge of policies, procedures, philosophies, rules and regulations governing the delivery of services to patients.

• Medical, Dental and Vision Insurance options
• 401(k) with Company match
• Life, Long Term Disability, and Accidental Death benefits
• Paid Time Off and Holidays
• Company sponsored Wellness Program

Other Duties

Always take ownership and be accountable for your actions. This job description is a tool for you to follow while at PriMED Physicians. Other job duties may be assigned to you, this outline is not to be considered a detailed description, and you may have other duties/projects assigned to meet business needs. Good and reliable attendance, positive attitude and at or above job specific goals will reflect on your annual review. Always take ownership of your job and team.

EEO Statement

PriMED Physicians provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other classification protected by the state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.