Pediatric Front Desk & Patient Services Specialist

Anderson Hills Pediatrics Inc; Cincinnati (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Anderson Hills Pediatrics in Cincinnati is seeking a front desk/medical receptionist responsible for collecting accurate demographic and insurance information to facilitate a smooth patient revenue cycle. This highly visible role creates a positive first impression with patients, families, and other visitors to the practice.

You will handle HIPAA compliance, check-in, verify demographics and insurance, collect co-pays, schedule appointments, and support care coordination.

Qualifications

• 2-3 years of customer service experience
• Medical office experience preferred
• Excellent communication and interpersonal skills

Responsibilities

• Collect demographics and insurance information to facilitate patient encounters
• Verify insurance information and enter into the EMR
• Greet patients, check in, and schedule appointments
• Maintain HIPAA compliance and confidentiality

Skills

Interpersonal skills

Critical thinking

Communication

Customer service

Independent work

Teamwork

Tools

EMR software

Job description

Anderson Hills Pediatrics in Cincinnati is seeking a front desk/medical receptionist responsible for collecting accurate demographic and insurance information to facilitate a smooth patient revenue cycle. This highly visible role creates a positive first impression with patients, families, and other visitors to the practice.

You will handle HIPAA compliance, check-in, verify demographics and insurance, collect co-pays, schedule appointments, and support care coordination.