Pediatric Front Desk & Patient Experience Coordinator

Children's Wisconsin; Kenosha (WI); On-site; USD 38,000 - 54,000; Full time

Job summary

Children's Wisconsin is seeking a front desk team member to welcome patient families at our Kenosha location and act as a liaison between patients, families and the clinical team. In this role you will use EPIC for scheduling, assist with MyChart registrations, and ensure HIPAA-compliant handling of information while delivering exceptional service in a fast-paced healthcare setting.

Ideal candidates have 1+ year healthcare experience, strong communication, and the ability to prioritize duties in

Qualifications

• High school diploma or GED required.
• 1+ year(s) of healthcare setting experience preferred.
• Knowledge of medical terminology is advantageous.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide exceptional patient experience at check-in and check-out.
• Schedule and manage appointments using EPIC scheduling.
• Assist with patient registration and MyChart access.
• Maintain HIPAA compliance and accurate patient records.

Skills

Front desk operations

EPIC scheduling

MyChart

HIPAA compliance

Education

High School diploma or GED

Tools

EPIC scheduling

MyChart

Job description

Children's Wisconsin is seeking a front desk team member to welcome patient families at our Kenosha location and act as a liaison between patients, families and the clinical team. In this role you will use EPIC for scheduling, assist with MyChart registrations, and ensure HIPAA-compliant handling of information while delivering exceptional service in a fast-paced healthcare setting.

Ideal candidates have 1+ year healthcare experience, strong communication, and the ability to prioritize duties in