Pediatric Front Desk & Office Services Coordinator

Ascension Health; Menasha (WI); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Comprehensive health coverage

403(b) retirement plan

Paid time off (PTO)

Tuition reimbursement

Employee Assistance Program

Job summary

Ascension Health in Menasha, WI is seeking a part-time Front Desk Clerk to manage patient flow, greet visitors, check-in/out, and schedule appointments in a busy pediatric rehab setting.

The role requires strong clerical skills, basic math for billing responsibilities, and the ability to verify demographics and insurance authorizations. On-site work offers comprehensive benefits and growth opportunities within Ascension's healthcare network.

Qualifications

• Requires High School diploma equivalency or 1 year of job-specific experience.
• No professional licensure required.
• Strong clerical and communication skills are essential.

Responsibilities

• Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
• Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
• Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
• Answer telephones, screen calls, take messages, and provide essential clerical support.

Skills

Front desk

Patient check-in

Scheduling

Phone support

Clerical skills

Education

HS diploma / 1 year experience

Job description

Ascension Health in Menasha, WI is seeking a part-time Front Desk Clerk to manage patient flow, greet visitors, check-in/out, and schedule appointments in a busy pediatric rehab setting.

The role requires strong clerical skills, basic math for billing responsibilities, and the ability to verify demographics and insurance authorizations. On-site work offers comprehensive benefits and growth opportunities within Ascension's healthcare network.