Patient Access & Office Operations Specialist

Ascension Health; Menasha (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

403(b) plan

Employee Assistance Program

Job summary

Ascension Health in Menasha, WI is seeking an administrative professional to greet patients, verify demographics, and manage check-in/check-out processes. You will assist with insurance authorizations, scheduling, and medical record requests to streamline access to care.

The role includes handling co-payments, posting charges, and reconciling daily financial reports. Strong customer service and organizational skills are essential for smooth daily operations.

Qualifications

• Greet patients and visitors, verify demographics and manage check-in/check-out processes.
• Obtain insurance information and schedule appointments for efficient access.
• Process co-payments and assist with basic billing tasks.

Responsibilities

• Greet patients and visitors, manage check in and check out processes, and verify demographic information to ensure a welcoming experience
• Obtain insurance authorizations, schedule appointments and process medical record requests to streamline patient access to care
• Collect co-payments, submit procedure charges daily and reconcile financial reports to maintain revenue accuracy
• Provide general administrative and clerical support to ensure smooth daily operations across the department

Skills

Customer service

Administrative support

Data entry

Education

High School diploma or equivalent

Job description

Ascension Health in Menasha, WI is seeking an administrative professional to greet patients, verify demographics, and manage check-in/check-out processes. You will assist with insurance authorizations, scheduling, and medical record requests to streamline access to care.

The role includes handling co-payments, posting charges, and reconciling daily financial reports. Strong customer service and organizational skills are essential for smooth daily operations.