Pediatric Front Desk Coordinator — Family-Centered Care

Specialty Dental Brands; East Greenwich (RI); Presencial; USD 34.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Paid time off

Descripción de la vacante

Rhode Island Children's Dentistry & Orthodontics in Rhode Island is seeking a friendly, organized Patient Coordinator to join our team. You will greet patients, manage check-in/out, schedule appointments, verify benefits, and support the front office to keep patient flow smooth.

You’ll work across Coventry and East Greenwich locations, collaborate with clinical staff, and help create a welcoming, HIPAA-compliant environment for children and families.

Formación

• Front-office experience in dental or medical setting preferred.
• Pediatric dental experience is a plus.
• Strong customer service and communication skills.
• Excellent organizational and time-management abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Comfortable working with children, parents, and caregivers.
• Professional, dependable, and team-oriented attitude.
• Ability to learn and utilize practice management and scheduling systems.
• Ability to work collaboratively with both clinical and administrative team members.

Responsabilidades

• Greet and welcome patients and families with warmth and professionalism.
• Manage accurate patient check-in and check-out processes.
• Schedule, confirm, and remind patients of appointments.
• Handle incoming calls and patient inquiries in a timely and professional manner.
• Assist patients and families with scheduling questions and general office needs.
• Verify insurance benefits and assist with billing and financial questions.
• Maintain accurate and organized patient records and information.
• Support efficient patient flow and communicate with the clinical team regarding scheduling or patient needs.
• Help create a positive and comfortable experience for children, parents, and caregivers.
• Maintain patient confidentiality and HIPAA compliance.
• Maintain a clean, organized front office environment.
• Support the team with additional administrative responsibilities as needed.
• Travel between the Coventry and East Greenwich locations as needed.
• Perform other duties as assigned by management.

Conocimientos

Customer service

Communication

Time management

Multitasking

Teamwork

Herramientas

Practice management software

Descripción del empleo

Rhode Island Children's Dentistry & Orthodontics in Rhode Island is seeking a friendly, organized Patient Coordinator to join our team. You will greet patients, manage check-in/out, schedule appointments, verify benefits, and support the front office to keep patient flow smooth.

You’ll work across Coventry and East Greenwich locations, collaborate with clinical staff, and help create a welcoming, HIPAA-compliant environment for children and families.