Pediatric Front Desk Coordinator: Welcoming & Efficient

Vitanapdp; New York (NY); On-site; USD 30,000 - 41,000; Full time

Job summary

Vitanapdp Pediatric Dentistry is seeking a friendly Front Desk Coordinator to manage the front office, assist with scheduling, verify insurance, and support a smooth patient flow in a pediatric dental setting.

You will greet families, check in/out, handle phone inquiries, collect payments, and coordinate with the clinical team to ensure a positive patient experience from start to finish.

Qualifications

• Prior dental or medical front office experience preferred (pediatric experience a plus)
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Basic understanding of insurance verification and scheduling preferred
• High attention to detail and organization

Responsibilities

• Greet patients and families with a warm, friendly, and professional demeanor
• Check patients in and out efficiently while maintaining accuracy
• Schedule appointments and manage the daily schedule to optimize patient flow
• Answer phones, respond to inquiries, and assist with patient needs
• Verify insurance eligibility and update patient information
• Collect payments, co-pays, and balances
• Maintain accurate patient records and documentation
• Coordinate with clinical team to ensure smooth transitions between front and back office
• Manage appointment confirmations and follow-ups
• Support overall office organization and cleanliness of the front area

Skills

Customer service

Communication

Multitasking

Insurance verification

Scheduling

Team player

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Vitanapdp Pediatric Dentistry is seeking a friendly Front Desk Coordinator to manage the front office, assist with scheduling, verify insurance, and support a smooth patient flow in a pediatric dental setting.

You will greet families, check in/out, handle phone inquiries, collect payments, and coordinate with the clinical team to ensure a positive patient experience from start to finish.