Pediatric Front Desk Coordinator

Angel Kids Pediatrics; Jacksonville (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

Angel Kids Pediatrics in Jacksonville, FL seeks a full-time Front Desk Specialist to be the first point of contact for patients. You will manage calls, schedule appointments, greet patients, handle payments, and verify insurance information in a fast-paced pediatric clinic.

The role requires excellent communication, strong customer service, and the ability to multitask in a dynamic family-focused environment. Evening and weekend hours are often required as part of the schedule.

Qualifications

• High school diploma or GED is required.
• MOA certificate is preferred.
• Experience in medical reception or front desk roles is beneficial.

Responsibilities

• Answers, screens, and directs calls on multiline phone system and forwards messages as needed.
• Schedules patient appointments and coordinates with practitioners.
• Collects co-pays, deductibles, and outstanding balances.
• Greets patients and directs them to appropriate areas.
• Verifies insurance and PCP information; maintains patient demographics in the system.

Skills

Excellent communication

Customer service

Multitasking

Attention to detail

Professionalism

Teamwork

Bilingual skills a plus

Education

High school diploma/GED

MOA Certificate

Job description

Angel Kids Pediatrics in Jacksonville, FL seeks a full-time Front Desk Specialist to be the first point of contact for patients. You will manage calls, schedule appointments, greet patients, handle payments, and verify insurance information in a fast-paced pediatric clinic.

The role requires excellent communication, strong customer service, and the ability to multitask in a dynamic family-focused environment. Evening and weekend hours are often required as part of the schedule.