Pediatric Front Desk Concierge

PM Pediatrics Management Group, LLC; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

PM Pediatric Care in New York, NY is hiring a Front Desk Associate. The role involves greeting families, registering patients, and coordinating front desk operations to ensure a first-class experience consistent with our mission and HIPAA standards.

The ideal candidate will have strong communication, customer service, and organizational skills, with healthcare exposure preferred. This position requires flexibility and teamwork across the site.

Qualifications

• Team player capable of independent work in a fast-paced setting.
• Proficient with Microsoft Office Suite.
• Willing to travel to another site when needed.
• Excellent customer service and telephone skills.
• Strong verbal and written communication ability.
• Professional, friendly demeanor with attention to detail.
• Able to manage time effectively and stay organized.
• Experience in healthcare environment and knowledge of medical insurance preferred.

Responsibilities

• Greet families professionally in person and on the phone.
• Answer patient/family questions and seek clarification when needed.
• Coordinate escalations and urgent issues for timely resolution.
• Register patients and maintain demographics, insurance, and financial information.
• Maintain HIPAA compliance and confidentiality.
• Open and close duties including stocking, sanitizing, and reconciling.
• Support front desk and administrative tasks for the medical team.

Skills

Team player

Microsoft Office

Customer service

Communication skills

Time management

Healthcare experience

Attention to detail

Education

High school diploma or GED

Job description

PM Pediatric Care in New York, NY is hiring a Front Desk Associate. The role involves greeting families, registering patients, and coordinating front desk operations to ensure a first-class experience consistent with our mission and HIPAA standards.

The ideal candidate will have strong communication, customer service, and organizational skills, with healthcare exposure preferred. This position requires flexibility and teamwork across the site.