Pediatric Front Desk Care Coordinator

PM Pediatrics; Greenbelt (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

PM Pediatrics is seeking a Front Desk Associate in Greenbelt, MD. This role involves providing a welcoming experience for families, greeting them in person and over the phone. Responsibilities include managing patient flow, ensuring HIPAA compliance, and handling various administrative tasks.

The ideal candidate should have excellent customer service skills, strong communication abilities, and the ability to work in a fast-paced environment. A high school diploma or GED is required. Experience in a healthcare setting is preferred.

Qualifications

• Ability to work in a fast-paced environment.
• Strong verbal and written communication skills.
• Prior experience in a healthcare environment preferred.

Responsibilities

• Greets families professionally both in person and on the phone.
• Maintains accurate patient accounts and adheres to HIPAA guidelines.
• Coordinates escalations and urgent issues to ensure resolution.

Skills

Customer service skills

Communication skills

Problem-solving skills

Time management

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

PM Pediatrics is seeking a Front Desk Associate in Greenbelt, MD. This role involves providing a welcoming experience for families, greeting them in person and over the phone. Responsibilities include managing patient flow, ensuring HIPAA compliance, and handling various administrative tasks.

The ideal candidate should have excellent customer service skills, strong communication abilities, and the ability to work in a fast-paced environment. A high school diploma or GED is required. Experience in a healthcare setting is preferred.