Pediatric Front Desk Assistant | Day Shift | Great Benefits

Ascension; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) / 403(b) plan

Paid time off

Tuition reimbursement

Career development

Counseling services

Parental leave

Family benefits

Job summary

Ascension in Austin, TX, at Dell Children's Medical Center, is seeking a front desk/administrative associate in a full-time daytime role. You will greet patients, verify demographics, and manage appointments in a busy pediatric setting.

You will verify insurance, prepare releases, and process charges daily while handling co-pays and daily deposits. This role requires organizational skills and customer service in a medical office environment.

Qualifications

• High School diploma equivalency or 1 year of applicable job experience required.
• Note: licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

High School diploma equivalency

1 year of applicable cumulative job specific experience

Tools

Multi-line phone system

Job description

Ascension in Austin, TX, at Dell Children's Medical Center, is seeking a front desk/administrative associate in a full-time daytime role. You will greet patients, verify demographics, and manage appointments in a busy pediatric setting.

You will verify insurance, prepare releases, and process charges daily while handling co-pays and daily deposits. This role requires organizational skills and customer service in a medical office environment.