Medical Front Office Assistant

Ascension; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) / 403(b) plan

Paid time off

Tuition reimbursement

Career development

Counseling services

Parental leave

Family benefits

Job summary

Ascension in Austin, TX, at Dell Children's Medical Center, is seeking a front desk/administrative associate in a full-time daytime role. You will greet patients, verify demographics, and manage appointments in a busy pediatric setting.

You will verify insurance, prepare releases, and process charges daily while handling co-pays and daily deposits. This role requires organizational skills and customer service in a medical office environment.

Qualifications

• High School diploma equivalency or 1 year of applicable job experience required.
• Note: licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

High School diploma equivalency

1 year of applicable cumulative job specific experience

Tools

Multi-line phone system

Job description

• Facility: Dell Children's Medical Center


• Department: Academic Child Psych


• Schedule: Days | Full-time Monday-Friday 7:30-4:30

Your future role at a glance

• Location: Austin, TX


• Facility: Dell Children's Medical Center


• Department: Academic Child Psych


• Schedule: Days | Full-time Monday-Friday 7:30-4:30

How you’ll make an impact in this role

• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.


• Obtain and verify insurance authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.


• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.


• Provide general office and clerical support to assigned area.

Education

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.


• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Additional Preferences

• Experience in a medical office, verifying insurance, and multi-line phone use preferred.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options


• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance


• Time to recharge: pro-rated paid time off (PTO) and holidays


• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning


• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources


• Family support: parental leave, adoption assistance and family benefits


• Other benefits: optional legal and pet insurance, transportation savings and more

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you'll find an inclusive and supportive environment where your contributions truly matter.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

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