Pediatric Clinic Visit Coordinator

Fairview Health Services; Minneapolis (MN); Presencial; USD 36.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Benefits package

Descripción de la vacante

Fairview Health Services seeks an In Clinic Visit Facilitator for the Pediatric Care team at the Riverside Clinic in Minneapolis, MN. This 1.0 FTE role (80 hours per two weeks) supports in-person visits, collects medical information, and ensures exam rooms are stocked for efficient patient care.

The role may involve scheduling and coordinating appointments, with focus on delivering a positive patient experience and accurate documentation in the medical record.

Formación

• 1 year of customer service experience.
• Proficient with technology (computer hardware and programs, smart devices such as phones or tablets).

Responsabilidades

• Prepare patients for their appointments including communicating with patients in advance of their scheduled appointment as needed to ensure medical records are collected, received and available for visit if applicable.
• Assist in the rooming process at the time of the in person visit by collecting and documenting pertinent information such as the reason for their visit, patient reported medication review, vitals collection with automated vitals machine and applicable health questionnaires.
• Prepare exam rooms and stock supplies
• Supports the patient connection to the provider for the visit and serves as a resource ensuring a positive patient/provider experience.
• Completes visit wrap-up ensuring the after-visit summary is provided and patients are aware of recommendations for follow up. This may include assisting with scheduling and coordinating follow-up appointments.
• Communicates effectively with patients, providers and other health professionals, demonstrating comfort in person and with virtual technologies.

Conocimientos

Customer service

Tech proficiency

Herramientas

Epic Health Records

Descripción del empleo

Fairview Health Services seeks an In Clinic Visit Facilitator for the Pediatric Care team at the Riverside Clinic in Minneapolis, MN. This 1.0 FTE role (80 hours per two weeks) supports in-person visits, collects medical information, and ensures exam rooms are stocked for efficient patient care.

The role may involve scheduling and coordinating appointments, with focus on delivering a positive patient experience and accurate documentation in the medical record.